Specificity of psychological support of education: Academic support services for employees and university students


https://doi.org/10.20913/2618-7515-2023-3-18

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Abstract

Introduction. The question of what service of academic support should do, what tasks and directions of its work should be considered as priorities, and how to solve its tasks most effectively, remains one of the most important and controversial in the context of the task of improving the quality of education.
Purpose setting. The purpose of the study is to analyze the specifics of the psychological support of education in the context of the implementation of the dual functions of university academic support services for employees and students: 1) assistance in understanding and solving problems and tasks directly related to the quality and process of education; 2) help in understanding and solving the problems of personal, interpersonal and professional development, not directly related to the educational process and its results, but having a significant impact on the overall quality of their life and development (frustrating and creating obstacles, blocking development, etc.).
Methodology and methods of the study. The research method is a theoretical analysis of the specifics of the psychological support of education in the context of the implementation by the academic services of universities of their numerous functions of psychological support for employees and students in the context of the tasks of the educational process and their life in general. The methodological basis of the study is a systematic approach to the analysis of the specifics of the psychological support of education.
Results. Academic support services for education in universities carry out dual functions: 1) the leading function is to help in solving problems directly related to education, its quality, psychological richness, safety, etc.; 2) the tasks of helping the subjects and stakeholders of education in resolving other problems of their personal, interpersonal and professional development.
Conclusion. The problem of the specifics of academic services of psychological support for education continues to be open. Its various solutions form different models of activities of these services, many of which naturally develop as systemic: multi-level and multi-component.

About the Authors

G. V. Valeeva
Higher School of Physical Culture and Sports, South Ural State Humanitarian Pedagogical University
Russian Federation

Galina V. Valeeva – Candidate of Psychological Sciences, Associate Professor, Associate Professor of the Department of Life Safety and Biomedical Disciplines 

69 Lenina Ave, Chelyabinsk, 454080



S. V. Gridneva
Southern Federal University
Russian Federation

Svetlana V. Gridneva – Candidate of Psychological Sciences, Associate Professor, Associate Professor of the Department of General and Pedagogical Psychology of the Academy of Psychology and Pedagogy 

116, bldg. 4 Dneprovskiy Lane, Rostov-on-Don, 344056



M. R. Arpentieva
Center for Psychological, Pedagogical, Medical and Social Assistance «Sodejstvije»
Russian Federation

Mariam R. Arpentieva – Doctor of Psychological Sciences, Associate Professor, Academician of the International Academy of Education (IAE), Corresponding Member of the Russian Academy of Natural History (RANH), free expert 

44 Dostoevskogo Str., Kaluga, 248000



A. I. Tashcheva
Southern Federal University
Russian Federation

Anna I. Tashcheva – Candidate of Psychological Sciences, Associate Professor, Associate Professor of the Department of Personality Psychology and Consultative Psychology, Scientific Supervisor of the Psychological Service of the Academy of Psychology and Pedagogy 

116, bldg. 4, Dneprovskiy Lane, Rostov-on-Don, 344056



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Supplementary files

For citation: Valeeva G.V., Gridneva S.V., Arpentieva M.R., Tashcheva A.I. Specificity of psychological support of education: Academic support services for employees and university students. Professional education in the modern world. 2023;13(3):563-571. https://doi.org/10.20913/2618-7515-2023-3-18

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